How do I sign in to the Isagenix mobile applications?

IsaLife uses the very same username and password you use to sign in to your Back Office. For security reasons, IsaLife does not support using your Isagenix Member ID in place of your username.

You will use your Back Office username and password to sign in to both IsaLife and IsaPulse. You can install both applications on as many supported mobile devices as you’d like but will only be able to sign into each application one mobile device at a time. Please note, IsaOrder will automatically sign you out after 24 hours.

If you need to reset your password, please visit your Back Office, log in, and select “Forgot your password?” under the green “Login” button. Isagenix will email a temporary password to the email address listed on your Isagenix account.

If you are using the IsaTools™ app, contact Sound Concepts directly at or 877-584-2805 for login assistance.

Need more help? You can also email questions to

Frequently Asked Questions